COVID-19 Info

An Important Message for Our Clients re: COVID-19

To our trusted clients and their pets,

Right now, there is a lot of uncertainty in our world related to the coronavirus variant, and we understand that you may have many questions and concerns. Please know that we will be here for our patients and their families through this difficult time and are OPEN for business.

To accommodate for many of today’s new challenges, we are offering several services that have been in the works for some time now:

Curbside Service Appointments – We are currently performing in-office patient care exclusively through Curbside Service.  When you arrive, one of our team will pick up your pet directly from your car and safely bring them into the building. Our doctors will then complete your pet’s exam in the exam room and communicate with you through phone or video calls. Once complete, our staff will return your pet to your car.

New London Access® Telemedicine Appointments – Want to talk to a doctor from the comfort of your own home? New London Access® Telemedicine Appointments allow clients to connect with New London doctors through the Medici App. To download the app or learn more, please follow this link here.

New London’s Home Delivery Pet Pharmacy – Need your pet’s medications refilled? We will gladly ship your pet’s prescriptions directly from our office. Most medications are delivered to your door within 1-2 days. To learn more, please call or text the office at 302-738-5000, email your request to or follow the link here.

We have always practiced the recommended hygiene and cleaning protocols established by the CDC as well as the American Animal Hospital Association. We are continuing to do so with even more diligence at this time.

We are here for you. If you have any questions, please don’t hesitate to reach out to us at the hospital at 302-738-5000 or email to


The New London Veterinary Center Family

Contact Us

We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.